Last updated: April 19, 2026
Cudmore Family Moving (“Company,” “we,” “us,” or “our”) owns and operates https://cudmorefamilymoving.com (the “Website”) and provides moving and related services (the “Services”). By accessing or using our Website or Services, you agree to the collection, use, and processing of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal contact information, such as your name, phone number , email address [email protected], and service address when you request a quote or contact us.
Moving-related details, including pickup and delivery addresses, move type and size, preferred dates, inventory information, and any special instructions you provide.
Technical and usage information, such as your IP address, browser type, device details, pages visited, time spent on the Website, and referring URLs. This data is collected automatically through cookies, server logs, and similar technologies.
Communication records, including messages submitted via our contact forms, emails sent to [email protected], and phone conversations made through .
We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is necessary for us to deliver the Services.
2. How We Use Your Information
We use the collected information to:
Prepare accurate quotes, confirm bookings, and deliver our moving and related Services.
Respond to inquiries, schedule services, and provide customer support.
Process payments securely and help prevent, detect, and investigate fraud.
Maintain, operate, and improve the Website and our Services, including analyzing usage and performance.
Comply with applicable legal obligations and respond to lawful requests from authorities.
We may also send you service-related updates, appointment reminders, and occasional promotional communications. You can opt out of marketing messages at any time.
3. Legal Grounds for Processing
Where required by law, we process your personal information based on the following legal grounds:
Your consent (for example, when you submit a contact form or agree to receive marketing communications).
Performance of a contract, to provide the Services you have requested.
Compliance with legal obligations.
Our legitimate business interests, such as improving our Services and preventing fraud, provided these interests do not override your rights and freedoms.
4. Cookies and Similar Technologies
We use cookies and similar technologies to:
Remember your preferences and enhance your browsing experience.
Analyze website usage to improve functionality and performance.
Maintain the security of the Website and detect suspicious activity.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of certain features on the Website.
5. How We Share Your Information
We share your information only in the following limited circumstances:
With trusted third-party service providers (such as payment processors, hosting services, analytics providers, and communication tools) who help us operate our business and are contractually obligated to protect your data.
With professional movers, subcontractors, or business partners when necessary to fulfill the Services you requested.
When required by law, court order, or a valid governmental request.
In the event of a merger, acquisition, asset sale, or other business transfer involving your personal information.
We do not sell your personal information. If any data disclosure qualifies as a “sale” or “sharing” under applicable privacy laws, we will respect your opt-out rights.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements. Once no longer needed, we will securely delete or anonymize the information.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal information (subject to legal exceptions).
Object to or request restriction of certain processing activities.
Withdraw your consent for marketing communications or certain data processing activities.
To exercise any of these rights, please contact us using the details provided below. We may ask you to verify your identity before processing your request.
To stop receiving marketing emails, you can click the “unsubscribe” link in any email or contact us directly at [email protected].
9. Children’s Privacy
Our Website and Services are intended for adults only and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have received information from a child under 13, please contact us so we can promptly delete it.
10. Links to Third-Party Websites
Our Website may include links to third-party websites that we do not own or control. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on https://cudmorefamilymoving.com with an updated “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated policy.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
By email: [email protected]
Via the contact form on https://cudmorefamilymoving.com